IT support service

• Technical support for laptop, desktop computers, printers and network components (eg servers, switches, routers, firewalls).
• Support for Helios Group Web and SharePoint sites.
• Troubleshooting of computer services provided by the Helios Group.
• Support for hardware, software and upgrades.
• Installation of computers and software.
• Management of IT services access.

Management of telecommunications services (land lines, Lan and Internet)

• Management of accounts with service providers.
• Optimization of Internet and telephone links.
• Opening and closing the account.

Procurement services Management

• Research and preparation of hardware and software standard.
• Selecting and negotiating prices with our suppliers.
• Track hardware and software assets.
• Technology Watch.

Consultation Services

• Improvement of wired and wireless projects.
• Advisory services on feasible improvements to IT level.
• Starting new projects.
• Implementation of VoIP systems.